© 2019 By Step 5 Creative

WHICH COMPANY GETS THE BUSINESS

99% OF THE TIME?

 

REVIEWS ARE CRITICAL

OUR REVIEWS

#1 STRATEGY FOR A BUSINESS TO PUSH FEEDBACK DIRECTLY INTO GOOGLE'S SEARCH ENGINE

•  DIRECT CLIENT INTERACTION AND FEEDBACK

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• RANK HIGHER THAN YOUR COMPETITORS IN THE SEARCH ENGINES 

•  PUSH INACCURATE, NEGATIVE REVIEWS DOWN

HOW IT WORKS

IT STARTS WITH AN EMAIL OR SMS

The customer is asked to rate how likely they are to refer your business to a friend and to comment on their experience.  This rating process helps capture your Net Promoter Score, a key indicator and data point to your business and customer relationship.

You have the option to ask a handful of survey questions to understand your performance in key areas.  Customers are then provided access to your selected online review sites to generate 3rd-party reviews for your business.

CUSTOMERS GIVE FEEDBACK

The customer is asked to rate how likely they are to refer your business to a friend and to comment on their experience.  This rating process helps capture your Net Promoter Score, a key indicator and data point to your business and customer relationship.

You have the option to ask a handful of survey questions to understand your performance in key areas.  Customers are then provided access to your selected online review sites to generate 3rd-party reviews for your business.

ENCOURAGE ONLINE REVIEWS

This step offers direct links to your Google reviews, Facebook page and dozens of other business profile pages and review sites so they can easily review your business.

Generating a steady and consistent stream of online customer reviews is important for your online reputation and visibility in Google search rankings.

Generate Reviews With Ease

We put your customers one simple click away from the review profiles that matter to your business.

 
Over 40 Review Sites

We have integrated with over 40 review sites like Google, Facebook, Trip Advisor and industry review sites.

Improve Your Reviews & Visibility

Long-term, consistent use of our platform will gain you testimonials, online reviews and better SEO visibility.

REVIEW MONITORING & REPORTING 

You truly have one platform to manage your online review reputation.  Your business benefits from multiple levels of feedback, encouragement of positive online reviews and an easy to manage dashboard whether you run just 1 or 1,000 locations.

Stop guessing and hoping for satisfied customers and ensure you are meeting their needs and growing the sharing of their experience with your business.

Customer Reporting

Our reports offer easy views into your Net Promoter Score, customer feedback, online reviews and more.

Online Review Monitoring

We monitor online review sites and alert you to new reviews posted on your business so you can respond.

 
Tiered Reporting

Report on one, dozens, hundreds or thousands of locations with our flexible labels and filtering for valuable data.

 

REQUEST A FREE DEMO?